ISP trends in Peru shaping the market

Alexander Karpenka, Director of Business Development for Latin America at Aipix, explored ISP trends in Peru, gathering valuable industry insights and establishing important connections with local partners. Here he shares his overview of the landscape he explored.

My business trips to a country rarely involve discussing only projects or contracts. I travel to meet the people behind the companies, learn about their needs, goals, and challenges, and understand whether we can support them with our technology. The people I met in person in Peru are highly professional and very capable of dealing with the challenges they face.

My first encounter with the Pacific was shocking, to say the least. The power of the ocean and the atmosphere left a lasting impression on me. There were many important activities and conversations during my trip. But I still had time to try some world-famous Peruvian dishes. Lomo saltado and ceviche, in particular, are incredible.

Revealing ISP trends in Peru

This experience gave me a deeper and broader understanding of the Peruvian ISP market. The main factors influencing its development.

Geographically distributed data centers

I realized that many Peruvian ISPs build geographically distributed data centers. They are located in urban centers, but instead of developing an expanding network, ISPs decide to place them in several areas with higher demand. Some data centers are not even connected to each other with fiber, which creates challenges and unique architectures.

The fiber boom slows downn as one of ISP trends in Peru: focus on off-net solutions

The Peruvian fiber market is reaching its tipping point. I found out that by the end of 2025, the country had more than 3.6 million FTTH connections, or 82% of total fixed broadband subscriptions in the country. Peru has been one of the fastest countries in Latin America to deploy fiber in recent years. It is now moving from rapid expansion to optimization and monetization of fiber assets.

The growth phase is coming to an end. ISPs are beginning to focus more on offering quality services within their connectivity “pipe”. And also monetizing them rather than continuing to expand their infrastructure. Incidentally, this is one of the main reasons for the recent increase in interest in our products. It allows to add value to be created within the “pipe” and also outside the ISP’s own infrastructure.

Among Aipix’s goals for the future, according to our Roadmap 2026, is the implementation of technologies outside the ISP network and the supply of devices to the entire Latin American region. It is an ambitious goal that we want to achieve with the arrival of cameras with the Aipix plugin (Camera Agent) and Bridge devices for the simultaneous connection of 8 to 12 cameras outside the operator’s network. We want to ensure that our customers and partners have all the tools they need to achieve maximum expansion of their current and future VSaaS projects.

Strict access rights for end users

One of the fundamental requirements for Peruvian ISPs is to ensure that end users obtain a service managed entirely by their trusted provider. It ensures that their data remains visible and accessible only to them. In addition, the solution’s architecture must involve meticulous access rights.

Incidentally, the factors mentioned above were taken into account in the Aipix architecture. We share the utmost importance of data reliability with a high level of control.

Access to video files transmitted to the Platform is via secure HTTPS. They are stored in a binary format with no risk of external access or viewing.

In addition, the solution’s multitenancy architecture allows ISPs to create an unlimited number of fully isolated and customized tenants within a single installation on their own infrastructure. Each customer has a private, dedicated instance with secure, segregated data. Of course, the administrator and end-user web interfaces have completely different functionalities and are separate.

From ISP to XSP as one of ISP trends in Peru

Many Peruvian ISPs are shifting toward becoming Experience Service Providers (XSPs). With widespread broadband coverage and fierce competition, connectivity has become a commodity similar to water or electricity. As a result, operators are shifting their focus toward providing value-added services and enhanced experiences rather than just connectivity.

And the Peruvian landscape provides reasons for this change: Internet penetration in households, which was 76.2% in 2019, reached 92.6% by the end of 2024. It is a market of mass inclusion. Having their customers on broadband offers ISPs a great opportunity to create new sources of revenue.

Peru has a highly developed ISP market in Latin America. It enjoys a mature network where competition tends toward saturation and there is little room for future growth. Operators can focus on the XSP business model, where the main focus is on value-added services and user experience.

Real comments from ISP industry professionals

In our increasingly connected world, face-to-face meetings are very important for building lasting relationships and increasing trust. And trust is precisely the foundation.

Regarding our solution, the general feedback I received from my conversations, as well as during a public workshop, is as follows:

• A key factor for our customers is having complete and sovereign control on-premises over the solution and the service it provides. In particular, they greatly value not having to rely on an insecure or unknown public cloud.
• Our agnosticism with regard to camera manufacturers proved to be a strong advantage, as it allows ISPs to upload to their cloud and subsequently modernize their customers’ existing video surveillance systems. Furthermore, the availability of particular cameras is not always guaranteed.
• I noticed a lot of interest in Aipix VSaaS’s open API, which allows the solution to be integrated with internal ISP systems, such as billing, to automate user management, including the addition of new users and the suspension of customers with expired invoices.
• One of the biggest surprises for me was that Peruvians use the term “VMS con IA” instead of Video Analytics. It is so common for me, demonstrating that the use of AI within this functionality is considered a great added value.
• It is not surprising that customers and partners want to market and promote their own brand, not Aipix’s. We understand and support them in this. The platform’s features include basic customization, such as logo replacement, and we also help place your customized mobile app in the main stores at no cost as part of the contract.
• ISPs like the idea of a free 3-month pilot test, as well as training for their technical, sales, and marketing teams. We love to cooperate in this regard by actively participating in the adjustment of their own VSaaS service.

Conclusion: Building the next stage of Peru’s digital ecosystem

The Peruvian ISP industry is moving beyond connectivity toward service-driven growth. As fiber expansion slows and competition increases, ISPs are increasingly transforming into XSPs by focusing on new digital services, greater customer engagement, and sustainable monetization of their infrastructure.

As I clearly understood during my trip, Peruvian ISPs are ready for this next stage. Their success will depend on flexible technologies, secure solutions, and new sovereign services. And another thing that is very clear to me is that I will return to this beautiful land and talk with these wonderful people more than once. Hopefully soon.

With Aipix, operators can turn infrastructure into a platform for new services ecosystem, stronger customer engagement, and sustainable growth of Peru, LATAM region and beyond. Let’s shape this next phase together.