As smart buildings and digital access control reshape tenant expectations, Smart Intercom as a Service (SIaaS) is gaining momentum. ISPs and telecoms see it as a path to new recurring revenue—but face a key challenge: equipment compatibility.

With thousands of fragmented intercom models from brands like Hikvision, Dahua, and 2N, integration isn’t simple. Overcoming this complexity is crucial to scaling reliable, cloud-based intercom services.