How Telecom Operators Can Unlock Value with Smart Video Intercom Solutions

Smart Video Intercom. The part of Smart home Beyond the Doorbell

The traditional intercom system has undergone transformation. The modern smart video intercom system functions as an advanced service platform beyond its basic device functionality. The device functions as a fundamental element of connected living because it integrates with the cloud and enables remote management and mobile access. The system provides residents with security benefits and convenient access and complete peace of mind. The Video Intercom-as-a-Service (VIaaS) provides telecom operators with a high-demand scalable solution which enhances their existing broadband and mobile services.

Why Demand for Cloud Video Intercom Is Growing

Global forecasts for the video intercom devices market is shaking – from GlobalGrowthInsights estimates ~USD 25.8B in 2024 to ResearchAndMarkets projects USD 58.30B by 2030.

Among the forming trends there are:

• Urbanization. More gated communities and residential complexes.
• Security concerns. Rising demand for safe access solutions.
• Lifestyle convenience. Residents expect mobile-first services.
• Operator strategies. Telecoms seeking value-added services beyond connectivity.

Intercom-as-a-Service: The Operator Advantage

The traditional intercom has evolved.

Today’s smart video intercom is more than a device – it’s a demanded service and peace of security and comfort living. With cloud integration, remote management, and mobile access, it becomes a cornerstone of connected living. 

• For residents, it offers security, convenience, and peace of mind. 
• For telecom operators, it represents a high-demand, scalable service that complements existing broadband and mobile offerings.

All over the world telecom providers are uniquely positioned to deliver Video Intercom-as-a-Service (VIaaS). 

Why? Because they already control the network layer, subscriber relationships, and billing platforms. Adding a smart intercom service creates new revenue streams with low customer acquisition cost. It also strengthens customer loyalty by embedding telecom services into daily life, not just inside the home, but at the very entrance to it.

From Gate to Smart Home

The smart intercom functions as the primary access point for smart community residents to interact with their environment. The smart intercom functions as a security system and access controller at gated yards and entrance lobbies and parking lots. The service extension into shared areas enables operators to create a single platform which serves all residents.

• Secure entry. Verified video calls before granting access.
• Smart access control. Integration with mobile apps, or FaceID.
• Resident services. Deliveries, guest management, community announcements.

As smart devices proliferate inside homes (cameras, sensors, voice assistants) the intercom is the natural bridge between the outside world and the in-house ecosystem. 

Cloud video intercom integrates seamlessly with these devices, enabling scenarios like:

• Video calls from intercom to application mobile 24/7.
• Remote unlocking for guests or couriers.
• Integration with public video surveillance (Video Surveillance-as-a-Service or VSaaS), offered also by the telecom operator. Two both services can be offered as a bundle Smart Security under monthly subscription

Aipix for Launching Cloud Video Intercom-as-a-Service (VIaaS). The Platform Behind Operator Success

Aipix enables telecom operators to establish cloud video intercom services through an all-in-one VAS technological platform. The revolutionary solution provides fast and dependable deployment capabilities – seamless billing and CRM integration. 

As a result Aipix empowers operators with carrier-grade reliability, scalability to serve both current subscribers and new b2c and b2b customers within short deployment periods (up to 7 days). Aipix has many technical opportunities to provide services, from 4g/5g based solutions, to fixed and fiber networks. 

Aipix based Smart video intercom as a service (VIaaS) is not just about opening doors. It’s about opening opportunities: 

• For residents, it offers smarter living. 
• For operators, it’s a strategic foothold in the smart home and smart community ecosystem. 

With the Aipix cloud-first approach, telecom providers can transform a simple intercom into a must-have digital service, generating additional revenue streams.

Contact us today to explore and get the right strategy to deliver smarter, safer living for residents and communities in your area!