5 Principles to increase ARPU and LTV for Video Surveillance Service

Drive higher revenue by applying core principles to increase ARPU. This guide covers scaling VAS and VSaaS globally, offering a strategic roadmap to optimize your audience’s value and implement innovative solutions

Boost Telecom and ISP Revenue with Aipix VSaaS: Sell Video Surveillance, AI Analytics, and Smart Intercom Solutions

The current competitive telecom and ISP market requires more than basic connectivity services for businesses to succeed. Telecom industry providers who want to find efficient principles to increase ARPU (Average Revenue Per User) and maintain customer retention for extended periods now implement Video Surveillance as a Service (VSaaS) solutions and digital services with great value – Value-Added services (VAS). Platforms like Aipix VSaaS combine most of them: video surveillance, Analityka oparta na sztucznej inteligencji, I smart intercoms as a service for end-subscribers. Our aim is transforming everyday security systems into tangible value propositions of telecoms and ISPs for their customers.

The key to successful VSaaS adoption requires more than the choice of right VSaaS technology foundation which Aipix represents. But also it’s how you sell it. The most successful approaches for service promotion involve studying customer mental processes while showing them how the service delivers both emotional value and functional advantages instead of just listing technical details. Explore them in 5 key principles to increase ARPU.

how-to-growing-arpu-of-telcos-and-internet-providers

1. Sell Emotion, Not Features

Subscribers don’t wake up wanting a 4K camera with motion detection. Most of them want peace of mind. People need to experience safety together with self-assurance and complete mastery of their residential areas and professional environments. The effective marketing of VSaaS requires you to present your solution which addresses these specific requirements. 

Impact. Providers who move their attention from technical product features to emotional customer benefits will achieve customer lifetime value growth of 23% and their conversion rates will increase by 40%. The combination of reassurance with convenience and control creates a stronger impact than any collection of product features.

usługi oparte na abonamencie telekomunikacyjnym dla abonentów

2. Simplify the Solution with Engaging Formats

Complexity makes conversion hard. Show how the VSaaS works with demos, scenario videos, tutorials and customer reviews. Show the VSaaS in action, in demos and how the VSaaS works. When the service is shown in action, like monitoring a child at home Lub receiving a visitor notification, subscribers see the value away. Subscribers do not need to wade through jargon.

Impact. Engaging content like this generates 82% higher engagement rates, fostering interest and accelerating decision-making.

3. Tailor Messaging to Each Customer’s Emotional Context

Each subscriber has a reason for signing up. The subscriber may be moving or worry about security while on vacation. Or the subscriber may have had a security incident. When the telecoms know each subscriber’s worry and motivation the telecoms can make a campaign that talks to the subscribers feelings. The campaign should match the every subscribers’ feelings – and telco should examine them all.

Impact. Emotional triggers drive 70% of purchasing decisions, making personalized messaging a critical tool for VSaaS marketing.

efficient-tools-of-growing-arpu-of-telcos-and-inernet-service-providers

4. Show Real-World Impact

Aipix solution let providers show benefits. Our system can send AI alerts that cross entry or intercom notifications when a visitor arrives. Aipix allows AI-monitoring that looks for activity. Marketing campaigns that show these examples point out the value of the service or another subscription to add through upsell.

Impact. Content rooted in real customer pain points is twice as likely to be shared or recommended, increasing both visibility and trust.

5. Emphasize Value Through Smart Pricing

The price of VSaaS should reflect the security, the convenience and the control – but not the service fees. When customers understand the value, protection of loved ones, the property and the peace of mind, customers become more ready to pay a premium service.

Impact. Thoughtful pricing reduces price sensitivity and positions your VSaaS solution as a must-have investment rather than an optional add-on.

The Transformation: From Technical Product to Emotional Solution

Here is a shift: when telecoms and ISPs show the video surveillance and the smart intercoms as ways to feel safe and in charge everything changes. 

When the provider and the subscriber work together the trust grows and purchasing decisions become easier and faster, increasing the ARPU and conversion rates. 

Telecoms and ISPs integrate Aipix VSaaS platform to give more than technology. The global aim is to provide security as a service and subscribers feeling safe. So as a result the providers should sell the benefit and the peace of mind, beyond the complexity of cameras and the sensors. This approach grows long-term revenue, ARPU, LTV and customer loyalty.

The winners in the digital services space aren’t the ones with the flashiest brochures. They are those who use the whole range of principles to increase ARPU. And understanding the customer’s emotional journey – is the key to. By leveraging Aipix VSaaS Software solution and marketing it as a solution for safety, control, and confidence, telecoms and ISPs can maximize ARPU, reduce churn, and differentiate themselves in a crowded market.

Our portfolio includes dozens of successful cases of implementing and scaling VAS services globally. Contact us for a consultation. We would be happy to share our expertise and build a roadmap tailored to your audience’s needs for innovative VSaaS.

Anastasiya Volchok jest strategiem marketingowym i ekspertką VSaaS z bogatym doświadczeniem w telekomunikacji i technologiach wideo w chmurze. Jako liderka ds. treści, specjalizuje się w przekształcaniu złożonych rozwiązań technologicznych i B2B w jasne, przekonujące narracje, które napędzają zaangażowanie i rozwój. Dzięki wieloletniemu doświadczeniu na styku bezpieczeństwa wideo, SaaS i innowacji telekomunikacyjnych, Anastasiya dostarcza spostrzeżeń, które pomagają firmom skalować się w sposób bardziej inteligentny, skuteczniej prowadzić marketing i nawiązywać głębszy kontakt z odbiorcami. W swojej pracy łączy strategiczne myślenie z błyskotliwym stylem redakcyjnym, co czyni ją wiarygodnym głosem w ewoluującym świecie usług wideo w chmurze.

Zapisz się do naszego newslettera
Zapisz się na nasz newsletter e-mailowy, aby otrzymywać najnowsze wpisy bezpośrednio na swoją skrzynkę e-mail.
pl_PLPL